Mpowered Journey Privacy Policy
Mpowered Journey LLC (“Mpowered Journey,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, register for or attend our workshops, events, or programs, subscribe to our communications, interact with us by email or text message, or otherwise use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Mailing or billing information
- Workshop, event, program, or membership registration information
- Information submitted through contact forms, questionnaires, surveys, or other forms
- Communications you send to us
- Payment and transaction-related information
We may also collect photographs, video recordings, and audio recordings during our workshops, events, and programs, as described in Section 4 below.
Payment information may be processed through third-party payment providers. Mpowered Journey may not directly store complete payment card information.
We may also automatically collect certain information when you visit our website, such as browser type, device information, IP address, pages visited, referring pages, and information collected through cookies or similar technologies.
2. How We Collect Information
We may collect information when you:
- Visit or interact with our website
- Subscribe to our newsletter or other communications
- Download resources
- Register for or attend a workshop, event, membership, coaching program, or other service
- Make a purchase
- Complete a form, questionnaire, or survey
- Contact or communicate with us
- Opt in to receive email or text communications
- Participate in event photography, video, or audio recording
We may also receive information through service providers and platforms that support our business operations.
3. How We Use Your Information
We may use personal information to:
- Process registrations and purchases
- Deliver workshops, programs, memberships, coaching, and other services
- Communicate regarding registrations, appointments, events, programs, and services
- Respond to inquiries and provide customer support
- Send newsletters and other communications you have requested
- Send marketing or promotional communications where you have consented to receive them
- Document our events and create educational, marketing, and promotional materials using photographs and recordings, as described in Section 4
- Improve our website, programs, services, and customer experience
- Maintain business and transaction records
- Protect our website, customers, and business
- Meet applicable legal and regulatory obligations
4. Event Photography, Video & Audio Consent
Mpowered Journey, or photographers and production professionals acting on our behalf, may photograph, film, or record portions of our workshops, events, and programs. These photographs and recordings may capture attendees’ images, likenesses, and voices.
By registering for a Mpowered Journey workshop, event, or program where this media notice is presented as part of registration and accepted by you, you grant Mpowered Journey permission to photograph, film, and record you during the event and to use your image, likeness, and voice for the purposes described in this section, without compensation, to the extent permitted by applicable law.
These purposes may include documenting our events and creating educational, marketing, and promotional materials. Content may appear on our website, social media, email communications, digital advertising, printed materials, presentations, and other Mpowered Journey communications.
Photographs and recordings may be reasonably edited or excerpted for these purposes, provided they are not used in a misleading manner or to falsely suggest a personal endorsement.
If you prefer not to be photographed or recorded, please contact annsheu@mpoweredjourney.com before the event and notify our team upon arrival. We will coordinate reasonable accommodations and communicate your preference to our event photography or production team.
If you later have concerns about an image or recording in which you appear, please contact us. We will review your request and take reasonable steps where feasible. We may be unable to retrieve printed materials already distributed or remove copies shared by third parties.
We obtain separate permission before using recorded testimonials or featuring participants’ personal stories in promotional materials. General event media consent does not authorize publication of private coaching conversations, confidential participant disclosures, or completed personal worksheets.
For identifiable photographs or recordings of minors, we obtain permission from a parent or legal guardian before promotional use. An adult registering for an event does not grant consent on behalf of another adult attendee; each adult must provide their own agreement.
Where applicable law requires additional or separate consent, we will obtain that consent before the relevant recording or use.
5. Email Communications
If you subscribe to our newsletter or other email communications, we may send you educational content, updates, announcements, and promotional information.
You may unsubscribe from marketing emails at any time using the unsubscribe link provided in those communications.
6. SMS and Text Messaging
Mpowered Journey may send text messages to individuals who have expressly opted in to receive them.
Depending on the consent provided, messages may include:
- Workshop or event confirmations and reminders
- Registration and service updates
- Customer service communications
- Program-related information
- Marketing or promotional messages
Consent to receive text messages is voluntary and is not a condition of purchasing any product or service.
Message frequency varies. Message and data rates